Actions Taken

I worked with the end-users, the former out-sourced contractor (who developed the pilot) and the newer team of programmers to develop specific and understandable requirements for the information system. I developed a project tracking database to manage the handling of new feature requests, bugs and other changes in specification. I also developed a “user acceptance” process to help manage change control and to assure that the developing system would meet the expectations of it’s intended user groups.